Not resolved

Made a reservation online. The website messed up the reservation date by one day.

Called the hotel within a few minutes of making the reservation. Using a phony "policy" argument they refused to change the date by one day and charged me the entire amount ($125) for a reservation I won't be able to use.

It would have been simple to change the dates and there were plenty of rooms available, but because of their "policy" they refused to help or even consider making a small change.

I will never stay at a Wyndham property again and will make sure that everyone I know finds out what *** service these folks gave me. Please make sure that you let your friends know that they should never consider staying at Wyndham hotels unless they like to get screwed.

Product or Service Mentioned: Baymont Inn And Suites Room Booking.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from Sep 11.
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