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Terrible hotel. High priced. Got there and first room towel rack fell right off the wall after we just walked in. Second room was ok until middle of the night at 3 am woke up to ants crawling all over us in the bed. We told manager in am and she said call 800 number...
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Company wrote 0 private or public responses to the review from Oct 02.
1.4
I didn't like
  • Management was so unfriendly and terrible customer service
#1371333
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Baymont Inn And Suites - Terrie

Baymont Inn And Suites - Terrie
Baymont Inn And Suites - Terrie
Baymont Inn And Suites - Terrie
Baymont Inn And Suites - Terrie
Baymont Inn And Suites - Terrie
Baymont Inn And Suites - Terrie
Baymont Inn And Suites - Terrie
We had bed bugs at the one in west Indianapolis. They said the were going to refund money and to call to talk to the general manager. Now we are getting the run around and i have pictures of the bites
Company wrote 0 public responses to the review from Oct 01.
2.5
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Website
#1370164
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Baymont Inn And Suites - Discusting,stay

Baymont Inn And Suites - Discusting,stay
Baymont Inn And Suites - Discusting,stay
Baymont Inn And Suites - Discusting,stay
Baymont Inn And Suites - Discusting,stay
Baymont Inn And Suites - Discusting,stay
Baymont Inn And Suites - Discusting,stay
Baymont Inn And Suites - Discusting,stay
Baymont Inn And Suites - Discusting,stay
Baymont Inn And Suites - Discusting,stay
Baymont Inn And Suites - Discusting,stay
Baymont Covington ga,discusting,low income area ,people relieving themselves on motel walls,dirty rooms,people sitting outside on a couch that was moved to outside of hallway,just a terrible experience.
Company wrote 0 public responses to the review from Sep 30.
#1369461
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Baymont Inn And Suites - Problems at hotel

They took 50$ from me. Very rude customer service.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 17.
2.4
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Cleanliness
Customer service
Diversity of Products or Services
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Website
#1357806
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Baymont Inn And Suites - Dirty room

Baymont Inn And Suites - Dirty room
Baymont Inn And Suites - Dirty room
Baymont Inn And Suites - Dirty room
Baymont Inn And Suites - Dirty room
Baymont Inn And Suites - Dirty room
Baymont Inn And Suites - Dirty room
Baymont Inn And Suites - Dirty room
Baymont Inn And Suites - Dirty room
Very unhappy and this is the second room
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 16.
#1356870
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My family and I recently stayed at the Baymont in Spearfish SD. The lobby looked nice and taken care of so we booked 3 rooms. What a mistake. The TV did not work in 2 of the 3 rooms. The toilet did not work in one room. The room that had a bad toilet had a nice...
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Company wrote 0 private or public responses to the review from Sep 14.
#1355346
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Made a reservation online. The website messed up the reservation date by one day. Called the hotel within a few minutes of making the reservation. Using a phony "policy" argument they refused to change the date by one day and charged me the entire amount ($125) for a...
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Company wrote 0 public responses to the review from Sep 11.
#1352838
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I will never stay at this hotel in Jacksonville Illinois, or any others in this chain for example #1 they violate federal policy by charging for service dogs. #2 if you say anything about them charging you for your service animal then they retaliate by charging you per...
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Company wrote 0 private or public responses to the review from Sep 10.
1.0
I didn't like
  • Rude staff that did not know how to do their job
#1352034
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I booked a room for two nights reserved it . It said i will not be charged until i checked in but that was a lie. They charge my card without my consent before i checke in.I spoke to someone about the charge i was told it will post back on my card after i check out. I...
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Company wrote 0 private or public responses to the review from Sep 06.
2.7
#1347925
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Baymont Inn And Suites - Not happy with my stay

They are not refunding me for days paid in advance
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 03.
1.0
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Exchange, Refund and Cancellation Policy
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Quality of Food
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#1345532
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