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Baymont Inn And Suites - Problems at hotel

They took 50$ from me. Very rude customer service.
2.4
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1357806
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Baymont Inn And Suites - Dirty room

Baymont Inn And Suites - Dirty room
Baymont Inn And Suites - Dirty room
Baymont Inn And Suites - Dirty room
Baymont Inn And Suites - Dirty room
Baymont Inn And Suites - Dirty room
Baymont Inn And Suites - Dirty room
Baymont Inn And Suites - Dirty room
Baymont Inn And Suites - Dirty room
Very unhappy and this is the second room
#1356870
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My family and I recently stayed at the Baymont in Spearfish SD. The lobby looked nice and taken care of so we booked 3 rooms. What a mistake. The TV did not work in 2 of the 3 rooms. The toilet did not work in one room. The room that had a bad toilet had a nice...
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#1355346
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Made a reservation online. The website messed up the reservation date by one day. Called the hotel within a few minutes of making the reservation. Using a phony "policy" argument they refused to change the date by one day and charged me the entire amount ($125) for a...
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#1352838
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I will never stay at this hotel in Jacksonville Illinois, or any others in this chain for example #1 they violate federal policy by charging for service dogs. #2 if you say anything about them charging you for your service animal then they retaliate by charging you per...
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1.0
I didn't like
  • Rude staff that did not know how to do their job
#1352034
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I booked a room for two nights reserved it . It said i will not be charged until i checked in but that was a lie. They charge my card without my consent before i checke in.I spoke to someone about the charge i was told it will post back on my card after i check out. I...
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2.7
#1347925
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Baymont Inn And Suites - Not happy with my stay

They are not refunding me for days paid in advance
1.0
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Quality of Accommodation
Quality of Food
Staff
Value for money
#1345532
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My husband and I checked in at the hotel in Helen Ga at 2:30 we put our bags down in the room and left out for an appointment. when we returned back to the room we realized how bad the room smelled. The bathroom was horrible and the room smelled really old. At 7: my...
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1.0
Helen, Georgia
I didn't like
  • Nasty smelly room
#1344759
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this happened today, have stayed here twice before last couple years, booked room 3 weeks ago, got here at 5 30 and room wasn't ready, when we finally got into the room it reeked of perfume to the point i was coughing, finally they gave us a different room which was...
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#1342922
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Contact Baymont Inn And Suites

Mailing Address:
Baymont Inn and Suites
22 Sylvan Way
Parsippany, New Jersey 07054
United States
Phone:
(800) 337-0550
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Baymont Inn And Suites Products and Services

All Baymont Inn And Suites Products
I Called the office because there was an additional charge on my credit card. I spoke to a guy name Kevin. He said I was charged for a hair dryer that I didn't even use. I asked my girlfriend about it to see if we accidentally took one and she said no because she...
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3.2
#1341579
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