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Baymont Inn And Suites - Complaint of unprofessionalism

Bad business and definitely management and employees are not on the same page and the manager I believe is racist

#1448570
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Do not use Baymont Inn and Suites in the Poconos, Pa.

1.0
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We were very disappointed w/ the front desk service and managers at this hotel. We are planning a wedding in August of 2019 and wanted to book a block of rooms. Since the wedding is about 15 min. away, we were happy to find this place. However, when we asked for 1/2 hour early check in, due to the wedding being at 4:00 no one was willing to work w/ us on this matter. We promptly cancelled and booked another hotel just down the street, who were very willing to accommodate us. To bad Baymont, you lost a lot of business.

1.0
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I didn't like
  • Did not try to accommodate us
#1447160
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Baymont Inn And Suites - No refund given

Had a good stay untill staff lied and said there was smoke in my room!!!! Complete 100% lies!!! I cannot believe the nerve they have to try and steal from their customers !! I will get my deposit back in full believe you me !! Unbelievable

#1442666
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Baymont Inn And Suites - TERRIBLE CUSTOMER SERVICE

1.0
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Absolute terrible customer service Dont return calls. cant check in one hour early for 1 room.

1.0
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I didn't like
  • Customer service and manager
#1440659
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I'm still having problems with the GM at my job. I've asked the GM for the name and number to the person above her and she will not give it to me. I'm getting my work schedule for work the next day past midnight. This continues to happen every week. Also she responds...
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Anonymous
Anonymous

Never publish personal information on an open internet forum. Secondly, start looking for a new job immediately. You can find a better setup. Once you have secured a new job, ...

1.0
#1436483
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It happened on November 24th I made a reservation with the Baymont on the wydham website but the website stated clearly that my card would not be charged until I got to the hotel right after I made the reservation I called the hotel to make sure that the suite was 2...
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1.0
#1424428
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Baymont Inn And Suites - OVERCHARGED BE A WEEK

1.8
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Exchange, Refund and Cancellation Policy
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I made a reservation for two nights with a credit card in Fishers, Indiana. I paid cash upon check in on Thursday. I checked out Saturday. On Monday my credit card was charged for seven nights. I disputed the charges with them. They told me that I was still in the room & had three nights left. Corporate office has done nothing at all to resolve the issue. The management at the hotel will not return my calls. So long story short I paid for nine nights at a *** hotel for two nights stay. BEWARE THEY ARE RIPPING PEOPLE OFF

1.8
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I didn't like
  • Unpleasent
  • Negativity of the lying staff attendant
  • Service
#1423168
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Tucson, Arizona

Baymont Inn And Suites in Tucson, Arizona - OH WHAT A HORRIBLE NIGHT!!!

2.8
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Baymont Inn And Suites - OH WHAT A HORRIBLE NIGHT!!!
We requested a ground level room . Which when we got there had to pay more for. We booked the room with booking.com. Not a good place to stay if you are working in town! The manger at the front desk was rude and not willing to accommodate any of our needs. We had to get the GM involved. The Toilet in our room ran ALL night long!!!!!!! We reported it to the front desk and no one seems to care.

2.8
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I didn't like
  • Extremely rude staff
  • Unprofessional staff
#1417993
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Baymont Inn And Suites - Got hung up on

Was speaking with a customer service person and when I was told I was going to be placed on a brief hold they hung up

#1415165
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Contact Baymont Inn And Suites

Mailing Address:
Baymont Inn and Suites
22 Sylvan Way
Parsippany, New Jersey 07054
United States
Phone:
(800) 337-0550
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Baymont Inn And Suites Products and Services

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Easley, South Carolina

Baymont Inn And Suites in Easley, South Carolina - Fleas and rude management

1.0
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Watching a game noticed something jumped on me and a friend infested with fleas they moved us to another room dirty housekeeping is rediculess asked manager to get some money back he proceded to tell me i akready had a discouted rate my military rate no respect

1.0
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#1413788
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