Review about Baymont Inn And Suites Indianapolis from Lawrence, Indiana

First off i booked a deluxe room for my neices sweet 16.When i arrived the room was everything but.

My pillow had makeup on it upon arrival. NEITHER one of my rooms had a sofabed in them. Nor a fridge or a microwave. my drawers had a dirty rag in one and trash in the other.When i called about my room the front desk wasnt any help this was there 1st day on job!!

The delivered a microwave and fridge at 11 pm that night.They bought up two cots for the girls so they would be on floor , but clearly as u can see from the picture it is a fire hazzard to have things blocking them in. The smell of *** woke me up to that joke of a breakfast. Ive been up since 6am. They didnt even put the drinks on ice!!!

Horrible sweet 16.Never will i deal with this hotel chain again!!!

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Reason of review:
Poor customer service
Product or service
Baymont Inn And Suites Indianapolis
Review category
Hotels and Resorts
review #734204 by

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