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5.0
Updated by user Jun 13, 2017

management call me and explained the mix up they credit my account and was very sincere about what happen to our visit to Albany Ga, i would stay there again the location is in a great spot for shopping and eating, i also would like to thank them for such a quick responce!

Original review posted by user Jun 12, 2017

Arrived in Albany ga Saturday 6/10/17 looking for a nice place to lodge for that day so Baymont looked nice was convience to shopping and eating... paid for room around 11:00 am did not ask to see room i was assured by staff i had made a good choice.

After a day of eating and shopping and visiting family we arrived at Baymont 11:00pm at night room number 205 when we open the door there was a 2liter coke bottle half full in the bathroom there was a towel on the floor as if someone took a shower and a used wash cloth on the toilet, i took pictures and showed them to the clerk at the front desk she replied that i should of requested another room, i replied your office door and office was locked and no lights on end of conversation, in closing i got less than what i paid for $97 dollars for an unclean room and thinking that someone else may come in because there was a key card pack on the dressor i eventually fell asleep but felt i should of been offered more than (I shoiuld of request another room) so my wife and i really felt dubt!

money is hard to come by and we choose Baymont for a decent and nice room in which we did not recieve hopefully we would like something better than what we got. e-mail bobbyz06@***.com

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

Baymont Inn And Suites Cons: Unpleasent.

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