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1.8

Paid for a two week stay. Upon checking into room I noticed ripped curtains, and dirty carpet.

After long day of traveling, we let those things go. Then we saw rheild around the tub. Ok, guess I'll clean it. The next day our sink backed up and has been clogged.

Maintenance man, tore it apart and made a bigger mess. After putting a caustic smelling good on it, it all leaked on to the carpet and caused it to eat carpet away. Offered to change our room after 3 days of a bad sink. Due to having so much stuff (children are with us), we decided to just stay in room versus taking a parking lot view room.

We liked being pool side. That is until the pool became very cloudy. We are now on day 4 of a dirty, unclear pool that we can't go in. So I decide to take boys to the game room they recently installed.

12 games and 6 are broke. Front desk has no quarters to give nor a change machine for change. Guess we arent playing the games that do work. Wasteof space!

They should have just left the jacuzzi there! No one is fixing these issues! After waking up today to no hot water, I've had enough. I asked the man at front desk about these issues and he looks at me and laughs.

Not the type of customer service I expect when I'm putting down $900 stay in your establishment.

This was a beautiful place to stay a few years back. Now I will warn everyone not to stay here since it seems to have gone way down hill.

Reason of review: Bad quality.

Location: 347 Zimalcrest Drive, Columbia, South Carolina 29210, United States

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