Product: Baymont Inn And Suites Customer Care Clear all filters (0 of 34 reviews match)
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Baymont Inn And Suites - No refund given

Had a good stay untill staff lied and said there was smoke in my room!!!! Complete 100% lies!!! I cannot believe the nerve they have to try and steal from their customers !! I will get my deposit back in full believe you me !! Unbelievable
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Baymont Inn And Suites Customer Care
#1442666
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Baymont Inn And Suites - OVERCHARGED BE A WEEK

I made a reservation for two nights with a credit card in Fishers, Indiana. I paid cash upon check in on Thursday. I checked out Saturday. On Monday my credit card was charged for seven nights. I disputed the charges with them. They told me that I was still in the room & had three nights left. Corporate office has done nothing at all to resolve the issue. The management at the hotel will not return my calls. So long story short I paid for nine nights at a *** hotel for two nights stay. BEWARE THEY ARE RIPPING PEOPLE OFF
1.8
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Baymont Inn And Suites Customer Care
I didn't like
  • Unpleasent
  • Negativity of the lying staff attendant
  • Unbelievable
#1423168
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Baymont Inn And Suites - Horrible

Booked king room on line. Was checking in told her my husband had a registered service dog. Showed her the badge. She refused us our king room. Said it wasnt a pet room so we couldn't have it. Told her it was agsinst federal law. Registered service dog can go into any room. She phone her manager Mohammad. He says same thing. We left went to Holiday Inn that dosen't allow pets. She looked at the badge and gave us a ground floor king room
1.3
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Baymont Inn And Suites Customer Care
#1392661
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Baymont Inn And Suites - This company could careless..

This is the worst run corporation I have ever had the displeasure of doing business with. Don't waste your time or money staying at these hotels.
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Baymont Inn And Suites Customer Care
#1388179
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Baymont Inn And Suites - BE WARY!! I broke my ankle in front of this hotel and they scoffed at me!
Baymont Inn And Suites - BE WARY!! I broke my ankle in front of this hotel and they scoffed at me!
I came down the stairs in the morning, walked out the door and within a few feet of the door is a pavement deviation where I stepped, rolled and broke my ankle. The urgent care center told me I had to see a specialist within 48 hours so I had to end my trip and go back...
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Anonymous
Anonymous

Any personal injury attorney would advise you to not talk about this incident publicly.

1.5
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Baymont Inn And Suites Customer Care
#1387028
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Baymont Inn And Suites - Not happy with my stay

They are not refunding me for days paid in advance
1.0
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Baymont Inn And Suites Customer Care
#1345532
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Baymont Inn And Suites - Stolen items

Someone entered our room from housekeeping today and it happened while we were gone to the beach
1.3
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Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
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Baymont Inn And Suites Customer Care
#1321394
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Baymont Inn And Suites - Unprofessional customer care

I contacted corporate and I do believe we were disconnected if they could please give me a call back at 313-334-9955
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Baymont Inn And Suites Customer Care
#1317751
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Baymont Inn And Suites - Manager=Horrible, Customer Service=Great

I was charged 3 times for one night and when i asked the manager the next day she lied about what happened and could not admit fault. With one call to a customer service rep i was apologised to, sympothised with, and action was taken. Customer service looked in the system and saw the mistake the manager made. I will not go back to this Baymont location but am very pleased with the way the issue was handled by corporate.Like
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Baymont Inn And Suites Customer Care
#1266497
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I check out a room for 4 days and on the 4th day I asked if I could be moved to a smaller room on the first floor because I was in a double room on the second floor and it's just me so I don't need all that space. Everything went fine I got my room and went to look at...
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3.1
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Baymont Inn And Suites Customer Care
#1264122
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