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    • Rude staff that did not know how to do their job 3
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Went to stay at Baymont in Anderson, SC, which had done many times in the past, reservations previously were made and 2 nights paid in full. The manager extremely rude saying i was on the do not rent list. Confused, i asked would he mind explaining why that there was never any trouble nor had i damaged a room. I even cleaned it up before leaving. All he could say was don't know what to tell ya bye. WOW!!! I am speechless honestly. Guarantee you... Read more

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This email and attached report was sent to you from the BAYMONT METROPOLIS I will never stay at BAYMONT INNS AND SUITES IN METROPOLIS ILLINOIS again. After the manager yelled at me as if I were a child and called me a "*** mexican" and then took my money "cash" and refused to give me my receipt, and then had police called on me AFTER SHE TOOK MY MONEY FOR THE ROOM and have me escorted off the property, I am getting an attorney as soon as I get... Read more

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Staying at baymont inn in North Aurora, never again, staff is a joke, never a smile or a hello, no chairs in the pool to sit, pool closes at 8pm, when we checked in bathroom was filthy, floor didn't look like it had been mopped, pubic hair in the bath tub, shower head looks like it has soap *** on it, we have stayed at hotels for a long time but this is the first time at a Baymont in and I guarantee it will be the last. From the conversations I... Read more

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Never book online and never book through booking.com. I was displaced during the recent hurricane in Georgia and was trying to find a place to stay until the stormed passed. I went through the booking process online and after submitting my reservation I was told they were no rooms available. Four days later after arriving home I received and email saying I would be charged a cancellation fee due to a no show at the hotel. After over a month of... Read more

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Was staying in paducah Baymont. Worst mistake ever. Owner was to nosy about our personal business. I see that the reviews are true. Mold,horrible smell in rooms and hallways. 1st floor is more updated but as you go floor by floor they get worse. 3rd floor was just awful smelling and walls were splatyered with something unknown. Carol is amazing. She is good to her housekeeping staff and knows that they do their best. No employees should have to... Read more

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Had a pair of shoes stolen from my room. House keeping was terrible, even after repeated requests to have room cleaned. Manager would not return calls. The worst hotel stay I have ever had.

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Stayed at Elkhart IN location Oct 8, 2016. Very disappointed. Refrigerator was very loud. Toilet was not securely fastened. Carpet was not vacuumed. Picked popcorn kernals up from floor. Bathtub was cracked and was bonded with somethng. Brought all this to attention of front desk at checkout and they did nothing. You can email me at JJACOBS@KOPTIS.COM to discuss.

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Baymont Inn won't give me a receipt because I booked the room through a 3rd party Corporate travel agency even though it's booked on my personal credit card? What is this ***???

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Made a reservation online for the New Braunfels, Tx. The staff and even the Manger /Owner, and he spoke very little English and kept saying he was not responsible for Corporate reservation. This event took place at the beginning of August and I was told, it would be resolved in 7 days. We are now almost at the end of September and no resolution, guess the only thing to do, is to sue them in small claims court. Have tried to contact them... Read more

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